Sometimes we do face the situation that we need to return or exchange different kinds of items we had purchased. No matter we purchased these items online or purchased by visiting stores personally. Amazon is provides the same platform to its customers to return or exchange items they had purchased due to some different reasons.
You need to complete the online process to return the items you had ordered:-
- You need to have a computer with internet connection to start the online process.
- You need to have purchased anything from Amazon online to begin the process.
- Now you need to visit the official website i.e. www.amazon.com/returns
- You need to create an online account with Amazon by following some easy steps.
- Here you will find an option of “Online Returns Center”.
- Select the option that you need to return the items or want to replace the items.
- You need to describe that why you want to return or exchange the items.
- At the next step you will see an option of “Submit Return Request”.
- You need to provide the information that how you purchased your items.
- Most of the items will be returned and replaced within the two working days. If you are not able to get any response you can claim your money through your guarantee claim. This is most unlikely that you will not get any response.
- Company will review our request and process accordingly.
- Shipping charges will be deducted from your paid bill if you had ordered online and receive your items by courier service.
By completing these steps you can return or exchange the items which you want to due to some of the reasons.