From the last few years trend of fast food restaurants are increased heavily. These restaurants are serving/entertaining thousands of persons daily. It is not easy to maintain good standard of quality food and other service provided by fast food restaurants. In modern days it is not easy to satisfy a customer. These days, customer had so many choices for fast food restaurants due to so many fast food chains in their locality. So it is very important to know about customer’s satisfaction. You will not be able to improve your quality and services without the feedback of your customer. The Denny’s is a popular fast food restaurant chain. Denny’s used to conduct an online customer satisfaction survey to improve their quality and service. Before you start to participate in Denny’s customer satisfaction survey you should have the following:
- A computer connected with internet
- Receipt of your recent visit of the restaurant
If you are having a computer connected with internet and receipt of your any purchase from Denny’s you just have to follow some easy steps to complete online customer satisfaction survey:
- Go to Denny’s website www.dennyslistens.com
- Enter your survey code which is printed on your receipt and hit “Start” button to start your survey.
- A new window will open, you just have to rate the questions regarding your satisfaction about their quality of food and their services.
- After completion of the survey you will be awarded a validation code. This validation code can be used to redeem the offer which is printed on your receipt.
The main aim of customer satisfaction survey is to collect information from customer to improve quality and service. Your given information will not be published/shared with anyone and will only be use for our guideline to improve our services.